Frequently Asked Questions
Everything you need to know about your RESISTOL order.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head approximately one inch above your eyebrows using a soft measuring tape. Compare your measurement to our size guide found on each product page.
What is your return policy for headwear?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the inner sweatband shows no signs of wear or makeup stains to qualify for a full refund.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Depending on your location, shipping typically takes 5-7 business days. Expedited shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
How should I care for my felt or straw hat?
Store your hat upside down on its crown to maintain the brim's shape. Use a soft-bristled brush for felt hats and a damp cloth for straw hats. Avoid leaving your hat in a hot car, as extreme heat can cause shrinkage.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.